October 25, 2018 @ 12:00 pm (EST)
What can you do to prevent letting other peoples’ bad days become your bad days?
We have the answer! Special guest guest and customer service expert Susan Keane Baker shares about specific behaviors you can use to reduce the number of difficult encounters in your life.
Attend this webinar to learn:
- Four habits that enhance all relationships
- How to resolve conflict situations with more confidence
- The behaviors that demonstrate competency and caring
- Three ways to respond to people who are angry
- How to respond to people who can’t get to the point
We expect this webinar to be informative and entertaining. Don’t miss it!
Find out more about Susan on her website.Members LOGIN to register
Not a member? There a two ways to register:
Register for this 60 minute webinar with printable companion resources for $129.00. Or, get FREE access, see details below.
CodingIntel members get access to our on-line library of coding resources, including regular updates on coding changes that affect your practice. Membership includes FREE access to all webinars! If you miss one, you can watch on-demand anytime.
**Webinar access is limited to one phone line per registration/membership. Your office staff can listen in via speakerphone or your computer’s audio connection. Additional connections subject to additional fees. If purchasing on-demand, CEUs are only available to the purchaser.